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This insurance will
be arranged on your behalf by Central Victoria Removals as
authorised representatives of insurance brokers, Aldridge andStreet a Division of
Cowden (VIC) Pty Ltd (AFSL 245658).
DEFINITIONS
In this policy the
following words have the meaning set out below:
Removal Company
– Central Victoria Removals
Customer
– Persons or entities who contract with the removal
company to remove
and/or store their goods.
Customers’ Goods
– Physical property which a customer has asked
the removal company
to move and/or store including household goods
and personal effects
of every description including antiques, works of
art, jewellery,
vehicles, boats, and trailers; and office and factory
contents of every
description including computers and all ancillary
equipment, plant and
machinery.
Transit
– All conveyances by road and/or rail and/or air and/or vessel
to and from ports
and or places anywhere in Australia or the world.
Transit commences
when goods are first moved and/or uplifted within
the house, office or
factory by the removal company for the purpose of
transit and ceases
when the goods are last moved by the removal
company after
delivery to their final destination or such other place as
the receiver may
instruct. Transit includes packing/unpacking of goods
by the removal
company at uplift or delivery and any storage which is
incidental to the
transit.
Storage
– Any storage of customers’ goods at the customer’s request
in an authorised
warehouse or compound by the removal company
prior to, during or
after transit.
INSURERS
This insurance is
provided by the following insurers:
CGU Insurance
Limited (ABN 27 004 478 371 AFSL 238291)- insures
Australia wide
perils storage of fire, lightning, aircraft, earthquake,
storm and tempest,
flood, water from fixed pipes or systems, riots,
strikes and civil
commotion, explosion and impact damage. Associated
Marine Insurers
Agents Pty Ltd (ABN 41 006 104 007 AFSL 235383)
as agent for and
owned by Zurich Australian Insurance Limited (ABN
13 000 296 640) –
insures all other transit and storage risks.
RISKS COVERED
Where the customer
has requested the removal company to insure the
customer’s goods,
depending on the risks and period of cover and
basis of settlement
selected by the customer and shown in the
certificate of
insurance, this policy insures the customer’s goods as set
out below:
Full Cover
insures all risks of loss or damage to the insured goods
during transit from
any external cause including accidental damage
during packing,
loading and unloading by the removal company or its
representatives.
However, regardless of which cover the customer selects,
goods packed by the
customer are insured only for restricted cover.
Restricted Cover
insures loss or damage to the customer’s goods
during transit
resulting from:
– fire and
explosion;
– lightning, flood;
– overturning and/or
derailment of conveyance;
– collision of
vessel, aircraft or conveyance;
– crashing or forced
landing of aircraft; stranding, sinking, or contact
of vessel with any
external object other than water;
– entry of water
into any vessel, hold, container liftvan or place
of storage.
Additional Risks Covered
In addition to the
risks set out above, this policy insures the customer’s
goods for loss or
damage caused by or as a result of:
– war (sea and air
transit risks) and strikes, riots and civil commotions
in the terms of
Institute of London Underwriters’ Clauses current at
the time of
shipment; and
– General Average
and Salvage Charges adjusted or determined
according to the
removal contract and/or the governing law and
practice, which are
incurred to avoid or in connection with the
avoidance of loss
from any cause other than those excluded
elsewhere in the
policy.
BASIS OF SETTLEMENT
Depending on the
Basis of Settlement selected by the customer and
shown in the
certificate of insurance, if loss or damage occurs as a
result of an insured
risk, the insurer will pay, up to the declared value of
any item (and
subject to the restrictions set out below):
Replacement Cost
In the event of
damage, the reasonable cost of repairs or restoration.
For any items
totally lost or destroyed, full replacement cost provided
that such items are
no more than 7 years old or have been specifically
declared and valued
on the insurance declaration or removal contract.
Regardless of which
Basis of Settlement is selected, the insurer will
only pay market
value for the following items: goods more than 7 years
old or which have
not been declared; computers and computer
accessories;
clothing; motor vehicles, boats and trailers.
Market Value
In the event of
damage, the reasonable cost of repairs or restoration.
For any items
totally lost or destroyed, their replacement cost less a
reasonable allowance
for age, condition, wear and tear and depreciation.
Office or Factory Goods, including Plant and Machinery
For office and
factory goods, including plant and machinery, the
insurers will only
pay: the lesser of the market value and the declared
value of the goods
at the time of loss; and agreed charges for
insurance, packing
and freight.
Pairs and Sets
Where one or more
articles in a pair or set (including lounge suites) are
lost or damaged, the
policy only covers the lost or damaged part or
parts. The insurers
will not pay more than a proportionate part of the
insured value of the
pair or set without reference to any special value
which they may have
as a pair or set or depreciation or loss of value.
Antique Furniture
For antique
furniture, the insurers will only pay the reasonable costs of
repair and will not
pay any depreciation or loss of value caused by the
loss or damage.
Co-insurance
If the declared
value of the goods is less than 80% of their actual
value at the time of
the loss or damage, the amount of the claim will
be adjusted in the
same proportion as the declared value bears to
80% of the actual
value.
Excess
The removal company
must pay the first $2000 in respect of any one
claim under this
policy. The customer must contribute the Customer
Excess shown in the
removal contract.
EXCLUSIONS FROM AND LIMITATIONS ON COVER
Motor Vehicles
This policy does not
cover motor vehicles while they are being driven
under their own
power unless they are being driven by an authorised
representative of
the removal company for the purpose of loading or
unloading.
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Valuables
This policy does not
cover loss or damage to any antique, curio, piece
of jewellery, plate,
precious object, work of art, medal, money, coin,
stamp, collection of
items, fur, piece of precision equipment or
professionally
packed carton by the removal company the value of
which exceeds $1000
unless specifically declared on the list of items
to be insured or on
the removal contract.
Owner Packed Cartons
Non-delivery of
owner packed cartons is limited to $500.00 unless an
itemized valued list
of contents is supplied prior to the commencement
of the transit.
Other Excluded Risks
This policy does not
cover loss or damage or expense caused by:
– delay, loss of use
of property or any other form of consequential loss
of any description;
– confiscation or
detention by customs or other official or authorities;
– wear and tear,
moths, vermin, infestation, normal atmospheric
or climatic
conditions, corrosion, contamination or deterioration;
– inherent vice or
nature of the subject matter or vibration; mechanical,
electrical or
electronic breakdown or derangement of goods where
there is no external
evidence that an insured event has occurred;
– nuclear risks
which means the use, existence or escape
of nuclear weapons
materials or ionizing radiation from or
contamination by
radioactivity from any nuclear fuel or
nuclear waste from
the combustion of nuclear fuel.
Terrorism Exclusion
This policy excludes
any loss, damage, liability or expense arising from
terrorism and/or
steps taken to prevent, suppress, control or reduce
the consequences of
any actual, attempted, anticipated, threatened,
suspected or
perceived terrorism. For the purposes of this clause,
terrorism means any
act(s) of any person(s) or organisation(s) involving
the causing,
occasioning or threatening of harm of whatever nature
and by whatever
means or putting the public or any section of the
public in fear in
circumstances in which it is reasonable to conclude
that the purpose(s)
of the person(s) or organisation(s) concerned are
wholly or partly of
a political, religious, ideological or similar nature.
Notwithstanding any
provision to the contrary contained in this policy,
it is agreed that
this policy covers loss or damage to the subject matter
insured caused by
any terrorist or any person acting from a political
motive, from when
the subject matter insured is first moved for the
purpose of being
conveyed to a destination outside the premises at
which loading takes
place and ends when the interest insured is last
moved in being
delivered at the destination, or at any earlier point
where the ordinary
course of transit is interrupted by the insured.
CLAIMS PROCEDURES
As soon as possible
after the happening of any event which may give
rise to a claim
under the policy, the customer(s) must:
– Take all
reasonable steps to prevent any further loss or damage;
– Note details of
any loss or damage on the removal company’s
inventory and/or
condition report;
– Contact Central Victoria
Removals Ph:
(03) 5441 5488
or
email:
removals@cvr.com.au
– Within 3 days of
receipt of the goods, lodge a written claim with the
removal company
(using any form provided by the removal company).
The customer must
not authorise the repair or replacement of
the lost or damaged
goods without the consent of the removal
company or the
insurer.
The removal company
or the insurer, at its expense, may appoint a
loss assessor to
inspect damaged goods.
The removal company
may settle claims under this policy under
instructions from
the insurer. If the claim is for more than the amount
detailed in the
excess, the removal company must send to the insurer
the inventory and/or
condition report, removal contract and full details
of the items lost or
damaged.
SPECIAL CONDITIONS
Premium
The amount payable
by the customer for this insurance may be varied
provided the
customer receives one month’s prior notice of any change.
Duty of Disclosure
Before entering into
a contract of general insurance with an insurer,
the insured has a
duty, under the Insurance Contracts Act 1984, to
disclose to the
insurer every matter that the insured knows, or could
reasonably be
expected to know, is relevant to the insurer’s decision
whether to accept
the risk of the insurance and, if so, on what terms.
The insured has the
same duty to disclose those matters to the insurer
before any renewal,
extension, variation or reinstatement of a contract
of general
insurance.
The duty however
does not require disclosure of matters:
– That diminish the
risk to be undertaken by the insurer;
– That are common
knowledge;
– That the insurer
knows or, in the ordinary course of his business
ought to know;
– As to which
compliance with the duty is waived by the insurer.
Non Disclosure
If the insured fails
to comply with the duty of disclosure, the insurer may
be entitled to
reduce its liability under the contract in respect of a claim
or may cancel the
contract. If the non-disclosure is fraudulent, the insurer
may also have the
option of avoiding the contract from its beginning.
Goods and Services Tax
If the insured is
liable to pay goods and services tax (GST) in respect
of any goods,
services or other supply which are the subject of a
claim under the
policy the insurers will pay the insured for that GST
liability. However
Where the insurers
make a payment under this policy for the
acquisition of
goods, services or other supply the insurers will reduce
the amount of the
payment by the amount of any input tax credit the
insured is or will
be or would have been entitled under the Goods and
Services Tax Act
1999 in relation to that acquisition whether or not the
acquisition is
actually made.
Where the insurers
make a payment under this policy as compensation
for the acquisition
of goods, services or other supply the insurers will
reduce the amount of
the payment by the amount of any input tax
credit the insured
would have been entitled to under the Goods and
Services tax Act
1999 had the payment been applied to acquire such
goods, services or
supply.
Privacy
The insurer collects
personal information for the purpose of providing
insurance products,
services, processing and assessing claims. The
insured can choose
not to provide this information, however the insurer
may not be able to
process its requests.
The insurer may
disclose information it holds about the insured to other
insurers, an
insurance reference service or as required by law. In the event
of a claim, the
insurer may disclose information to and /or collect additional
information about
the insured from investigators or legal advisors.
The insured may
contact the insurer if it wishes to update or access
the information the
insurer holds about it or if it does not wish to
receive any
marketing material directly from the insurer (such as
special offers and discounts).
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